Last updated: 22nd January 2026
Privacy Policy
We keep things simple: we only use personal data to respond to messages you send us, and we use privacy-friendly analytics to understand overall site performance.
Who we are
Quarterdeck Coffee (“we”, “us”) is a mobile coffee business and the operator of this website.
Owens Applications LTD manages the website and communication methods on our behalf and is ICO registered. Need to add ICO number here
Data roles
- Controller: Quarterdeck Coffee (for enquiries and customer communications)
- Processor / site operator: Owens Applications LTD (website management and communications tooling)
What we collect
When you contact us
Name, email address, and the content of your message (plus anything you choose to include).
Technical essentials
Limited data needed for security and reliability (such as error logs).
Please avoid including sensitive personal information in messages. We do not intentionally collect special category data.
How we use it
- To respond to your message or enquiry
- To arrange or discuss bookings you request
- To keep the website secure and functioning
Lawful basis
We process enquiry data under legitimate interests (replying to messages and running the site), and where relevant contract steps (when you ask for a quote or booking).
We only use your contact information to respond to your message. We do not sell your data.
Analytics (Fathom)
We use Fathom Analytics to understand overall website usage (e.g. which pages are visited). This helps us maintain and improve the website.
Cookieless by design
Fathom is designed to work without cookies and without creating personal profiles. It provides aggregated, privacy-friendly statistics.
If you click links to third-party services (such as Instagram), those services may use cookies or other tracking technologies.
Security
We take reasonable measures to protect information submitted through the website. No method of transmission is completely secure, but we aim to use good practice and reputable providers.
How long we keep data
We keep enquiry messages only as long as needed to respond and keep a reasonable record, then delete or anonymise when no longer required.
Typical retention
General enquiries: 1 month
Event/catering enquiries: duration of booking + 6 months
Your rights
Under UK data protection law, you have rights including:
- Access to your personal data
- Correction of inaccurate data
- Deletion (in certain circumstances)
- Restriction or objection to processing (in certain circumstances)
- Data portability (where applicable)
Contact & complaints
Privacy contact
Email:
hello@quarterdeckcoffee.co.uk
Owens Applications LTD (site manager):
contact-us@owensapplications.com
Changes to this policy
We may update this policy occasionally. We’ll post the latest version on this page and update the “Last updated” date at the top.